杩?椤圭綉缁滃畨鍏ㄦ垚鏈渶瀹规槗琚拷瑙嗭紝鍗冧竾鍒粰浣犵殑浼佷笟鍩嬮浄 鍖椾含杩炲北绉戞妧鑲′唤鏈夐檺鍏徃-凯发娱乐
鏂伴椈涓績news center
杩?椤圭綉缁滃畨鍏ㄦ垚鏈渶瀹规槗琚拷瑙嗭紝鍗冧竾鍒粰浣犵殑浼佷笟鍩嬮浄
瀵逛簬缃戠粶鏀诲嚮锛岄槻鎮ｄ簬鏈劧鎬绘瘮鏀诲嚮鍙戠敓鍚庝慨澶嶆崯澶辩殑鎴愭湰浣庡緱澶氥€傚敖绠″姝わ紝寰堝浼佷笟鍦ㄧ紪鍒剁綉缁滃畨鍏ㄩ绠楁椂浠嶅瓨鍦ㄩ噸澶ч仐婕忥紝浼氫娇浼佷笟寰堝鏄撻伃鍙楅噸澶ц储鍔℃崯澶便€?/p>
姣忎竴瀹朵紒涓氾紝鏃犺瑙勬ā澶氬ぇ锛屽叧娉ㄧ殑閲嶇偣鏄粈涔堬紝閮藉簲鍒跺畾鍚堢悊銆佸噯纭殑缃戠粶瀹夊叏棰勭畻銆備綈娌讳簹宸炶偗灏肩储宸炵珛澶у淇℃伅瀹夊叏涓庝繚闅滃鏁欐巿humayun zafar璇勮璇达細“鍙湁鍋氬ソ棰勭畻锛屾垜浠墍鏈夌殑涓€鍒囨墠鍏锋湁鐜板疄鍜屽疄闄呮剰涔夈€?rdquo;
zafar鎸囧嚭锛屽敖绠′紒涓氬敖鏈€澶у姫鍔涘幓淇濇姢绯荤粺鍜岃祫婧愶紝浣嗙綉缁滃畨鍏ㄤ簨浠朵粛鍦ㄥ揩閫熷闀裤€備粬璀﹀憡璇达細“棰勭畻鐨勫闀胯繙杩滆刀涓嶄笂杩欎簺濞佽儊鍙戠敓鐨勯€熷害锛屾洿鍒鍙戝睍浜嗐€?rdquo;鍥犳锛屼紒涓氬湪鎶曡祫缃戠粶瀹夊叏鏃跺繀椤昏鏄庢櫤銆俍afar璇达細“涓嶅彲鑳戒竴鍒囬兘寰楀埌淇濋殰锛屾墍浠ヤ紭鍏堟搴忔槸鍏抽敭銆?rdquo;
鏈枃浠嬬粛浜嗚鍒掍汉鍛樼粡甯稿拷瑙嗘垨鑰呮湭鑳藉垏瀹炶в鍐崇殑7涓叧閿綉缁滃畨鍏ㄩ绠楅」鐩€?/p>
1. 鍛樺伐鎷涜仒鍜岀暀浠?/strong>
寰堝浼佷笟鏃犺闀挎湡瓒嬪娍锛屼竴鐩翠綆浼版嫑鑱樺拰淇濈暀鐔熺粌鐨勭綉缁滃畨鍏ㄤ笓涓氫汉鍛樼殑鎴愭湰銆傚晢涓氬挩璇㈠叕鍙窫y consulting鐨勭綉缁滃畨鍏ㄨ礋璐ｄ汉carolyn schreiber鎸囧嚭锛?ldquo;鍦ㄨ繃鍘诲嚑骞撮噷锛屽悎鏍肩殑涓撲笟浜哄＋涓庢垚鍊嶅闀跨殑宸ヤ綔宀椾綅涔嬮棿鐨勫樊璺濅竴鐩村湪绋虫鎵╁ぇ銆傜畝鍗曞湴璇达紝绔炰簤渚濈劧婵€鐑堬紝浜烘墠浜夊ず鎴樹粛鍦ㄧ户缁€?rdquo;缁撴灉锛屽緢澶氫紒涓氬彂鐜帮紝鍦ㄦ嫑鑱樺拰鐣欎綇鍚堟牸鐨勭綉缁滃畨鍏ㄤ笓涓氫汉鍛樻椂锛屼粬浠殑鎷涜仒棰勭畻涓ラ噸瓒呮敮浜嗐€?/p>
鍟嗕笟鍜ㄨ鍏徃寰峰嫟椋庨櫓涓庨噾铻嶅挩璇㈠叕鍙哥殑缇庡浗缃戠粶鍜屾垬鐣ラ闄╄礋璐ｄ汉deborah golden鎸囧嚭锛屾棭鍦ㄧ柅鎯呬箣鍓嶏紝缃戠粶瀹夊叏浜烘墠灏变竴鐩寸煭缂恒€傚ス鏁︿績璇达細“濡傛灉浣犵殑浼佷笟鑳藉鎷涜仒鍒版湁鎶€鑳界殑缃戠粶浜烘墠——鍗充究鎵撶畻璁╄繖浜涗汉涓€鐩翠繚鎸佽繙绋嬪伐浣滅姸鎬侊紝涔熻鎶婁粬浠嫑杩涙潵銆?rdquo;
2. 浜戝紑鏀?/strong>
sap鍥藉瀹夊叏鏈嶅姟鍏徃棣栧腑淇℃伅瀹夊叏瀹楾ed wagner琛ㄧず锛屼笌缃戠粶瀹夊叏鐩稿叧鐨勪簯鏀嚭寰€寰€琚綆浼版垨鑰呯鐞嗕笉鍠勩€備粬璁や负锛?ldquo;閫氬父鎯呭喌涓嬶紝浜戞敮鍑哄苟涓嶆槸闆嗕腑鐨勶紝涓€瀹朵紒涓氫腑鐨勫緢澶氶儴闂ㄥ湪娌℃湁閫傚綋鎺у埗鐨勬儏鍐典笅灏卞紑濮嬪湪浜戠幆澧冧腑杩涜娴嬭瘯鎴栬€呭紑鍙戙€?rdquo;鍦ㄤ簯鏈嶅姟涓婄殑杩囧害鑺辫垂鍙兘浼氫娇鍘熸湰琚涓烘槸鎴愭湰浣庡粔銆佺敋鑷冲彲鑳借妭鐪侀绠楃殑椤圭洰婕斿彉鎴愪弗閲嶆嫋绱储鍔¤祫婧愮殑椤圭洰銆?/p>
浜戦绠楀簲鍙嶆槧瀹為檯鐨勫畾浠凤紝鍚屾椂棰勬祴鍑哄悇涓笟鍔￠儴闂ㄨ瘯鐢ㄥ拰娴嬭瘯鍩轰簬浜戝畨鍏ㄥ伐鍏风殑棰濆鎴愭湰銆俉agner璀﹀憡璇达細“鍦ㄤ竴瀹跺ぇ鍨嬩紒涓氫腑锛岃繖浜涢€愭笎澧炲姞鐨勬垚鏈細寰堝揩绱н璧锋潵銆?rdquo;
3. 绗笁鏂瑰缓璁拰鍒嗘瀽
浼佷笟寰€寰€蹇借浜嗙涓夋柟婕忔礊娴嬭瘯鐨勯绠楋紝浠ュ強鑱樿椤鹃棶灏辨綔鍦ㄧ綉缁滃▉鑳佸悜绠＄悊鑰呭拰鍛樺伐鎻愪緵寤鸿鐨勯绠椼€傚浗闄呭緥甯堜簨鍔℃墍reed smith鐨勭綉缁滃畨鍏ㄥ悎浼欎汉sarah bruno寰嬪笀寤鸿锛?ldquo;鍦ㄨ繖鏂归潰鏈夎緝澶х殑棰勭畻鏄欢濂戒簨锛岃繖鏍峰氨鍙互浠庡瀹跺叕鍙搁偅閲岃幏寰楅潪甯稿叏闈㈢殑寤鸿銆?rdquo;
涓€瀹朵紒涓氬彲鑳戒細鎷掔粷涓哄椤瑰閮ㄦ繁搴﹀垎鏋愭敮浠橀澶栬垂鐢紝鍥犱负瀹冨鍏跺綋鍓嶇殑缃戠粶瀹夊叏鐜瀹屽叏鏈変俊蹇冿紝鎴栬€呭洜涓哄畠姣忓勾浠ュ浐瀹氱殑棰勭畻涓庡悓涓€浣嶅畨鍏ㄩ【闂悎浣溿€傜劧鑰岋紝杩欑鎯虫硶閫氬父鏄煭瑙嗙殑銆侭runo璇达細“鏈€濂芥槸浠庝笉鍚岀殑瀹夊叏鍏徃鑾峰緱淇℃伅锛岀壒鍒槸瀵逛簬鏇存晱鎰熺殑鏁版嵁锛岃繖鏈夊姪浜庡彂鐜版柊鐨勫▉鑳侊紝骞剁‘淇濅紒涓氭湁閫傚綋鐨勬妧鏈€佺鐞嗗拰鐗╃悊淇濇姢鎺柦鍒颁綅銆?rdquo;
4. 浜嬩欢鍝嶅簲
缃戠粶瀹夊叏瀹¤鍜屾祴璇曞叕鍙窴irkpatrick price鐨凧oseph kirkpatrick璇达紝浜嬩欢鍝嶅簲(ir锛孖ncident response)閫氬父鏄蹇借鐨勭綉缁滃畨鍏ㄩ渶姹傦紝鍦ㄩ绠楁柟闈㈠挨鍏跺姝ゃ€備粬鎸囧嚭锛屽綋涓€瀹朵紒涓氬洜鏁版嵁娉勯湶鑰屽彈瀹虫椂锛岀簿蹇冪瓥鍒掔殑ir绛栫暐鍙互浣夸紒涓氬厤浜庡彲鑳藉嚭鐜扮殑鐏鹃毦鎬ц储鍔℃崯澶便€侹irkpatrick寤鸿璇达細“鑺辨椂闂存嫑鑱樺苟鍩硅涓€涓礋璐r鐨勫洟闃熸槸浼氭湁鍥炴姤鐨勩€?rdquo;
绠＄悊鍏徃鍗氭€濊壘浼︽眽瀵嗗皵椤?booz allen hamilton)璐熻矗缃戠粶瀹夊叏鎴樼暐鐨勫壇鎬昏rudy bakalov璁や负锛屽敖绠″瓨鍦ㄥ浐鏈夌殑椋庨櫓锛屼絾浼佷笟浠嶇劧鏃犳硶瀵笽r璐圭敤杩涜姣旇緝瀹為檯鐨勯绠椼€備粬鎸囧嚭锛?ldquo;灏界濯掍綋涓婃湁澶ч噺浼佷笟(澶ч兘鏈夋垚鐔熺殑瀹夊叏绋嬪簭)琚敾鐮寸殑渚嬪瓙锛屼粛鐒跺緢闅炬兂璞′负浠€涔堜紒涓氭病鏈変负闂存帴鎴愭湰鍒惰鏇村ソ鐨勮鍒掞紝姣斿淇濇寔/鍔犲己ir鑳藉姏銆備篃璁镐粬浠涓鸿嚜宸辩殑浼佷笟澶ぇ鎴栬€呭お灏忥紝涓嶅彲鑳芥垚涓烘敾鍑荤洰鏍囷紝鎴栬€呬粬浠湪璧岃繖绉嶄簨涓嶄細鍙戠敓鍦ㄨ嚜宸辫韩涓娿€?rdquo;
鍗氭€濊壘浼︽眽瀵嗗皵椤垮叕鍙稿晢涓氱綉缁滀笟鍔＄殑璐熻矗浜篊hristopher smith琛ュ厖璇达紝鏈兘瑙ｅ喅ir绛夐棿鎺ョ綉缁滃畨鍏ㄦ垚鏈殑鍚庢灉锛屽苟涓嶄簹浜庢病鏈夊厖鍒嗚€冭檻鐩存帴鎴愭湰锛屽挨鍏舵槸鍦↖r棰嗗煙銆傛病鏈塈r鏈嶅姟棰勭畻锛屽彲鑳藉鑷村嫆绱㈣蒋浠剁瓑浜嬩欢琚笉蹇呰鐨勬嫋寤讹紝浠庤€岄€犳垚鏇村ぇ鐨勪笟鍔′腑鏂€佸鎴锋祦澶卞拰澹拌獕鍙楁崯銆?rdquo;
5. 鏇挎崲鎴愭湰
鍦ㄥ垽鏂綔鍦ㄦ槗鍙楁敾鍑昏祫浜х殑鏇挎崲鎴愭湰鏃讹紝瀵逛簬鍝簺绯荤粺鍙兘浼氬彈鍒版硠闇蹭簨浠舵垨鑰呮伓鎰忚蒋浠剁殑褰卞搷锛屽緢澶氫紒涓氱殑瑙傜偣鏄潪甯哥煭瑙嗙殑锛屼粬浠粎浠呮槸鏇挎崲鏈€鏄撳彈鏀诲嚮鐨勭郴缁熴€俍afar璇达細“浠庢垚鏈殑瑙掑害鏉ョ湅锛岃繖瀵艰嚧鐨勬崯澶辫繙杩滆秴杩囦簡涓€瀹朵紒涓氱殑浠讳綍棰勬湡銆備弗閲嶇▼搴﹀皢鍙栧喅浜庣綉缁滃畨鍏ㄦ硠闇蹭簨浠舵秹鍙婄殑鑼冨洿銆?rdquo;
鏈€杩戣浆鍚戝湪瀹跺伐浣滃鍔犱簡鏇挎崲鎴愭湰璐熸媴锛屼娇寰楃柅鎯呭墠鐨勪及璁′粯璇镐笢娴併€傚拷瑙嗗鑴嗗急鐨勫搴郴缁熺殑鏇挎崲鎴栬€呭崌绾т細鎷涜嚧鐏鹃毦銆俍afar璀﹀憡璇达細“濡傛灉瀹跺涵绯荤粺鍙楀埌褰卞搷锛岃繖浜涚郴缁熷彲鑳戒細鏃犳剰涓湪浼佷笟缃戠粶涓噸鏂伴€犳垚婕忔礊——鍗充娇浼佷笟鏈€缁堝凡缁忚в鍐充簡杩欎簺闂銆?rdquo;
6. 缃戠粶瀹夊叏鍩硅
寰堝鏈€涓ラ噸鐨勭綉缁滃畨鍏ㄩ闄╂簮鑷唴閮ㄣ€侻iller canfield寰嬪笀浜嬪姟鎵€缃戠粶瀹夊叏鍜屾暟鎹殣绉佷笟鍔＄殑寰嬪笀jacob koering璇达細“寰堝鍏徃閮芥壙璁ゅ憳宸ョ殑琛屼负鏄闄╃殑涓昏鏉ユ簮銆?rdquo;浠栬ˉ鍏呴亾锛?ldquo;鐒惰€岋紝杩欎簺鍏徃涓ラ噸缂轰箯璧勯噾锛岀敋鑷冲拷瑙嗕簡鍛樺伐鍩硅鍜屽唴閮ㄥ▉鑳侀渶姹傘€?rdquo;
koering璇达紝涓€椤硅繍琛岃壇濂界殑缃戠粶瀹夊叏璁″垝鍙互纭繚鍛樺伐鎰忚瘑鍒颁粬浠殑缃戠粶瀹夊叏涔夊姟锛屽苟閫氳繃鍐呴儴鐩戞帶鍔犲己杩欑鎰忚瘑锛屼互纭繚鎭舵剰琛屼负浜鸿兘琚繀閫熷彂鐜板苟鎶撹幏銆?/p>
7. 缃戠粶淇濋櫓
寰堝浼佷笟杩樻病鏈夋剰璇嗗埌缃戠粶淇濋櫓鐨勫繀瑕佹€?mdash;—杩欐柟闈㈢殑鐤忓拷鍙兘甯︽潵鍙€曠殑璐㈠姟鍚庢灉銆傚寳鍗＄綏鏉ョ撼澶у鏍兼灄鏂崥缃楀垎鏍＄鐞嗙郴鏁欐巿nir kshetri缁忓父灏卞畨鍏ㄥ拰鍔犲瘑璐у竵闂鎾板啓鏂囩珷锛屽彂琛ㄨ瘎璁猴紝浠栬锛?ldquo;鍏锋湁璁藉埡鎰忓懗鐨勬槸锛屽敖绠＄綉缁滃▉鑳佸湪涓嶆柇澧炲姞锛屽緢澶氬叕鍙稿嵈娌℃湁涓虹綉缁滀繚闄╁仛棰勭畻銆?rdquo;浠栨寚鍑猴細“鎴嚦2020骞达紝缇庡浗鍙湁涓嶅埌20%鐨勫皬浼佷笟璐拱浜嗙綉缁滀繚闄┿€?rdquo;
kshetri璀﹀憡璇达紝娌℃湁缃戠粶淇濋櫓锛屼紒涓氬彲鑳芥棤娉曚繚鎶よ嚜宸卞厤鍙椾笌缃戠粶鏀诲嚮鐩稿叧鐨勯噸澶ф崯澶便€傞櫎浜嗕繚鎶や紒涓氬厤鍙楁綔鍦ㄧ殑姣佺伃鎬ц储鍔℃墦鍑诲锛岀畝鍗曞湴鐢宠缃戠粶淇濋櫓灏辫兘甯︽潵鏇村己澶х殑缃戠粶瀹夊叏鍩虹璁炬柦銆備粬璇达細“缃戠粶淇濋櫓浠ョ編鍏冧环鍊艰〃绀虹綉缁滈闄┿€傚洜姝わ紝缃戠粶淇濋櫓鎵夸繚娴佺▼鍙互甯姪浼佷笟鍙戠幇缃戠粶瀹夊叏婕忔礊锛屾湁鏈轰細杩涜鏀硅繘銆?rdquo;
浣滆€咃細璁＄畻鏈轰笘鐣?/span>鏉ユ簮锛?/span>锛?/span>鍥?/span>鐗?/span>婧愯嚜缃戠粶;
閮戦噸澹版槑锛氭湰绔欑郴鏈綉缂栬緫杞浇锛岃浆杞界洰鐨勫湪浜庝紶閫掓洿澶氫俊鎭€傚娑夊強浣滃搧鍐呭銆佺増鏉冨拰鍏跺畠闂锛岃鍦?0鏃ュ唴涓庢湰缃戣仈绯伙紝鎴戜滑灏嗗湪绗竴鏃堕棿鍒犻櫎鍐呭锛?/span>鏈珯鎷ユ湁瀵规澹版槑鐨勬渶缁堣в閲婃潈銆?/span>
